How to Spa and Privacy
Our Spa is designed to provide comfort, privacy and relaxation. All services are performed in private rooms and your privacy is respected at all times. We provide robes, gowns and slippers for your convenience during services.
For facial and body treatments, it is best to remove jewelry and store them in a secure place. We regret that we can not be responsible for loss or damage of personal articles.
Short are provided for men to wear through the duration of body treatments and we advise that men shave a few hours prior to their facial treatments.
So that all our clients may enjoy a peaceful relaxing environment, we respectfully ask that you turn off your cell phones, pagers and blackberry while in the Spa.
Help us to improve your experience
As a spa guest, we would appreciate if your could:
- Arrive on time or early to enjoy the facility and embark on your relaxing journey.
- Give honest feedback during and after the service as we truly care to know if your spa experience was as expected.
- Share respectfully the public spa with other spa guests.
Appointments and Cancellation policy
Our schedule is designed to permit the proper amount of time required to relax and complete each services. We would greatly appreciate if you could arrive on time for your appointment, so that you may receive your full service and our other guests are not inconvenienced.
So that we may accommodate all of your customers, we require a 24-hour cancellation notice on all individual services. A 50 % service fee will be applied on cancellations that are less than the required amount of time.
Payment for Services
We accept all major credit cards (Visa, Master Card and American Express), Debit Cards, Cash or Personal Cheque.
Gratuities is always left to the discretion of our guests, and we sincerely appreciate your kindness.
Gift Certificates
Available for any occasion for treatments, packages or dollar value. Gift Certificate can be send by mail or Emails for your convenience.
Treatment Value
Invest in your beauty and wellbeing with the flexibility of combining treatments without having to worry about paying each visit and save your dollars.
- Invest 500 CAD and get 550 CAD to spend on treatments and products
- Invest 1000 CAD and get 1150 CAD to spend on treatments and products
- Investments 2000 CAD and get 2400 CAD to spend on treatments and products.
Online Shopping
We only accept Paypal for online payment, We will extend to credit card in the near future. |